This Consumer Health Data Privacy Policy (“Health Data Policy”) describes how Happy Health, Inc. (“Happy Health”) processes “Consumer Health Data,” as that term is defined under applicable state privacy law, about consumers who reside in the states of Nevada, Washington, and any other applicable U.S. jurisdiction in connection with our Website, Products, Mobile Application, and the Services as those terms are defined in our User Agreement and Terms of Use, as applicable. Please carefully read this Health Data Policy as it contains important information concerning your Consumer Health Data and how we use it.
This Health Data Policy relates only to Consumer Health Data. It does not describe how Happy Health processes your personal information or protected health information (“PHI”) subject to the Health Insurance Portability and Accountability Act (“HIPAA”). For more information about Happy Health’s information practices with respect to personal information, please refer to our Privacy Policy https://happysleep.com/privacy-policy. For more information about how iSLEEP Physicians Group, our affiliated clinical professional organization, processes your PHI, please refer to https://happysleep.com/notice-of-privacy-practices.
We collect the following categories of Consumer Health Data:
- Information that could identify your attempt to seek health care services, including the Products and our Services;
- Individual health conditions, treatment, diseases, or diagnoses;
- Social, psychological, behavioral, and medical interventions;
- Bodily functions, vital signs, symptoms, or measurements;
- Diagnoses or diagnostic testing, treatment, or medication; and
- Any inferences of the above categories of consumer health data derived or extrapolated from non-health information.
We collect Consumer Health Data from the following categories of sources:
- Directly from you when you share it with us and from your interactions with our Services;
- From third-party service providers that support the Services; and
- From your healthcare providers and others involved in your wellness or care.
We collect, processes, and disclose Consumer Health Data for the following business purposes:
- To provide our Services to you and to fulfill your orders.
- To communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
- To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Services.
- To send you marketing communications about our products and services and news and newsletters.
- To better understand how users access and use our Services, both on an aggregated and individualized basis. For example, we will evaluate which features of our Mobile Application are more (or least) used by users, and we will use this information.
- To analyze and improve our Services, including developing new products or services.
- For research purposes, including conducting clinical trials and publishing research findings.
- To administer surveys and questionnaires, such as for market research or member satisfaction purposes.
- To create aggregated, anonymized, pseudonymized or de-identified data sets. We may use such data sets for research, product and services improvement and development, marketing, advertising, trend analysis, and other purposes.
- To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
- Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to safety of any person or violations of our Terms of Service or this Policy.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our customers is among the assets transferred.
We disclose some or all of the above categories of Consumer Health Data for the purposes described above in the following contexts:
- To your healthcare providers and others involved in your wellness or care;
- As legally required in relevant legal proceedings and otherwise to the extent required or explicitly authorized by applicable law;
- To other companies we collaborate with for research and development activities related to clinical trials and/or products and services jointly offered or developed by us and that company;
- To third-party service providers that support the Services; and
- To third parties in the context of a merger or similar business transaction.
Your Privacy Rights
Depending on your place of residency, you may have some or all of the following rights regarding your Consumer Health Data, subject to applicable law and certain exceptions:
- Right to Confirm and Access: If you ask us, we will confirm whether we are collecting, sharing, or selling your Consumer Health Data. At your request, we will provide a list of all third parties and affiliates with whom we have shared or sold your Consumer Health Data. You may request that we provide you with a copy of the Consumer Health Data that we maintain about you.
- Right to Correct: If your Consumer Health Data that we maintain is inaccurate and you would like us to correct it, you may request that we make changes to it.
- Right to Withdraw Consent: Where we have relied on your consent or authorization for certain processing of your Consumer Health Data, you may withdraw that consent or authorization at any time.
- Right to Delete: You may request that we delete Consumer Health Data that we maintain about you.
- Right to Appeal: If we deny your request to exercise any of the above rights, you may request to appeal this decision.
Please note that we do not sell your Consumer Health Data at this time or permit third parties to use technologies that track your Consumer Health Data over time and across different websites or online services when you use the Products or our Mobile Application.
To exercise any of the above rights, you or your authorized agent may do so by following instructions in “Contact Us” below. In order to process your request, we may ask you to verify your identity by confirming your name, e-mail address, phone number, or other identifiable information that we have in our records, such as most recent interaction with us, if applicable.
Updates to this Health Data Policy
This Health Data Policy is current as of the Effective Date set forth above. We may change this Health Data Policy from time to time, so please be sure to check back periodically. We will post any changes to this Health Data Policy on our Website or Mobile Application. If we make any changes to this Health Data Policy that materially affect our practices with regard to the Consumer Health Data, we will notify you in accordance with applicable law, including through methods such as emailing you and/or posting a notice to the Services.
Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at support@sleephappy.com or by mail using the details provided below.
3310 W Braker Ln., BLDG 2 STE 300 #744 Austin, TX 78758
